What do retail employees and management want?

  • To access data quickly for valuable customer insights
  • To stay informed with up-to-date product information
  • Modern tech solutions that support a customer-centric approach and drive business efficiency

Hermes UK uses Samsung smartphones equipped with Knox Capture, an enterprise-grade barcode scanning app that can streamline deliveries and enhance efficiency. With camera functions, barcode and RFID scanners, Samsung helps you simplify inventory management and improve the accuracy of delivery pickups.


Hermes UK

How can Samsung products help your customers to achieve these goals?

Sales

Superior sales

For your customers, interactive devices create new ways to browse stock, check availability and place orders. For your staff, mobile point-of-sale tablets make it possible to serve customers anywhere in-store.

Value

Offer faster, more personalised customer service

Samsung’s retail solutions for mobiles, tablets and PCs bring stores more insights and information, helping brands connect with customers in both physical and digital environments.

Stock

Streamlined stockroom efficiency

For instant, accurate stock updates, Samsung technology enables you to manage store rooms and check stock from a single device for informed interactions on the shop floor. Third party integrations with leading scanner solutions and accessories transform Samsung tablets into barcode readers, perfect for managing and tracking stock (available with additional purchase).

Hot topics and questions to ask your customers

Motivate further discussion with your customers by highlighting their pain points through these specific, retail-focused questions:

  • Do you have a mobile retail strategy that addresses the customer experience?
  • Are you interested in customer-facing apps to improve the shopping experience?
  • How would fast access to real-time inventory, sales reports and customer information help you to improve sales?