Services

Build the knowledge and capabilities your team needs to thrive in the Microsoft cloud ecosystem. Our skilling services are delivered through:

• Cloud Champion – A digital training portal offering on-demand and live content across sales, technical and business topics. Includes Microsoft and TD SYNNEX-developed training, monthly updates and learning paths.
• TD SYNNEX Academy – Certified, instructor-led training focused on helping you meet Microsoft Solution Designation requirements. Includes cram courses, partner discounts and funded training opportunities.

Delivering exceptional customer experiences starts with having the right support in place. TD SYNNEX offers a range of support services to help you strengthen your Microsoft CSP practice:

• 24/7 technical support via email ticketing for all CSP products.
• CSP standard support for transacting CSP partners.
• Upgraded support options with customisation and add-ons to meet specific customer needs.
• Premier Support for Partners with Level 3 escalation paths for complex issues.

Whether you’re just starting out or scaling your cloud business, our support services are designed to help you deliver reliable, responsive service to your customers.

Accelerate your Microsoft cloud practice with TD SYNNEX’s Professional and Managed Services. Whether you need help launching new solutions, scaling delivery, or filling capability gaps, our services are designed to support your growth at every stage.

Our offerings include:

• Cloud assessments, migrations and optimisation to help you deliver value faster.
• Cloud Express Managed Service for proactive Azure monitoring and management.
• Click-to-Run™ solutions for simplified, repeatable deployments.
• Pre-sales technical support for solution design, pricing and architecture.
• Access to our technical community and Centre of Excellence for ongoing enablement.

These services are built to complement your in-house expertise, giving you the flexibility to deliver more, with less overheads.

Unlock new opportunities and manage your cash flow more effectively with TD SYNNEX’s Financial Services. We offer flexible funding solutions to help you grow your Microsoft CSP business without financial constraints.

Our financial services include:

• Credit and extended payment terms to support your purchasing power.
• End-customer leasing options to make cloud solutions more accessible.
• Flexible billing models to align with your customers’ needs.
• Support for large-scale deals with tailored financial planning.

Whether you’re scaling your cloud practice or managing complex deals, our financial services are designed to give you the flexibility and confidence to grow.